How do I locate my bus stop? 

• Select Bus Stop Information link on the CCSD Transportation website. 
• Use the Bus Stop Lookup Tool  
  • Select your school and slide the button on the right to green 
  • Enter your home address in the appropriate field under Traditional or Magnet Bus Stops near me 
  • Red buses will appear. Click on the red bus closest to your residence to obtain the route #, stop location, and times 
  • If both AM & PM times are not displaying, click the error at the top of the display box or select the bus closest to the stop 
  • Some of our Magnet stops have (2) buses assigned to accommodate ridership. If there are (2) buses assigned to your Magnet stop, your student can utilize either bus.
  • If the Magnet Bus route has a letter “C” before the route #; then the route is serviced by Coastal Bus Lines, LLC. (Coastal does not utilize First View - they use Remind App)
• Arrive at your stops 10 minutes before the published time and remain there until 10 minutes after the published time. 
• Please review the Parent/Guardian Bus Stop Responsibility guidelines  

Do I need to register my child for transportation?

• As a CCSD student, your child is eligible to use district-provided school bus transportation. While we currently do not require a separate bus registration form, families have the option to indicate transportation needs during the school registration process.
• For specific bus stop locations and estimated pick-up/drop-off times, please visit the Bus Stop Lookup Tool on the CCSD Transportation webpage.

Can my child use a stop other than their assigned stop?

• The District prefers that students utilize the closest stop to their residence. However, if necessary, students can utilize existing stops for their school.
• If Students need to utilize an alternate stop in the afternoon, please contact your child’s school for specific information regarding their policy. Some schools may require parent approval, and some bus routes may not have capacity for additional riders.

How do I request a bus stop? 

• Select the Bus Stop Request link on the CCSD Transportation Website and complete the form 
• CCSD Transportation will review your request and email a response to you 

Who are the transportation providers?  Click the Contact Us link on the CCSD Transportation webpage for contact information 

• First Student 
• Coastal Bus Lines, LLC – routes start with a letter C (example C565)

How can I track my bus and receive service notifications? 

First Student utilizes the FirstView 1.0 App for tracking and service notifications 

• Delete the old First View Classic app
• You will need to install the new First View 1.0 app
  • First View Quick Start Instructions
  • First View Quick Start Instructions (en español)
    • You must create a new account
    • Enter District Code: N6G3F
• Step-by-step directions are available on the CCSD Transportation website 

FirstView 1.0 Support Assistance 

• Monday – Friday from 7:00 am – 5:00 pm EST 
• Email: support@myfirstview.com 
• Phone: (888) 889-8920 Toll Free / (513) 419-2921 Local 

Coastal Bus Lines, LLC uses the Remind App for service notifications. It does not provide tracking. Locate your Remind Code on the CCSD Transportation website under Bus Tracking/Notifications. If your route starts with a “C” then it is serviced by Coastal. 

• Select Remind Codes 
• Download the app and follow the step-by-step directions 

How do I submit a complaint/feedback? 

• Select the Complaint/Feedback link on the CCSD Transportation Website and complete the form 

A Transportation provider will review your entry and call you to discuss and resolve   

When will parents receive their bus information?

• Parents will be notified by phone August 4th - 6th, 2025
• If you have not received notification of your child’s Special Needs route, please complete the CCSD Transportation/Complaint form.
• Special Needs Routes will be available in First View 1.0 on 8/6