- Orange Grove Charter School
- Remote & E-Learning
- Zoom Video Conferencing
Remote / E-Learning Info
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Issues:
Great Troubleshooting Steps:
https://community.canvaslms.com/t5/Troubleshooting/Joining-a-Zoom-meeting/ta-p/259158
Other:
- Restart your Device
On a Chromebook, log out and shut down device.
On an iPad - do a hard reset....hold down the power button and the 'home' button at the same time until you see the apple logo appear. Release. - Make sure you do not have a lot of other tabs or apps open - Not streaming Music or video on other apps or tabs
- Reset your wireless home router. Simply unplug from power, wait 30 seconds, plug back in and restablish your wifi connection
- Make sure you have the latest and greatest Chrome Browser version...Go to the 3 dots in the upper right of your screen and click 'HELP' and 'ABOUT GOOGLE CHROME', Check for updates
- Close Zoom and rejoin the meeting.
- Restart the device and then rejoin the Zoom meeting.
- Hold down the up arrow and power button together to turn off the device. Turn the device back on and rejoin the Zoom meeting.
Check your Zoom Status
Audio / Video Issues
Audio / Video Link
- Restart your Device